Contact Us

Before reaching out to us, please have a quick read through our FAQ's here where it's likely you will find the answer to your question:

Has my order shipped yet?  You will receive an email a few hours after your order has shipped. This email will include a tracking number. If you've not yet received a shipping confirmation email, then your order has not shipped yet most likely because your order contains a pre-order item and will ship within the time frame specified in the item description.

 

Am I able to check out your products in person or pick up my order?  No. MMCC is an online-only retailer. Unfortunately our premises are not set up to receive visitors under any circumstances.

 

It's after 12PM... if I place my order now, can you ship my order out today?  No. Our order processing cutoff time is 12PM. Orders placed after this time will ship the following business day.

 

How much is shipping to my location?  You can obtain an instant shipping quote by adding the items you're interested in to your shopping cart. Simply add items to your cart, click on the cart icon at the top of the page, enter your address details and a quote will be displayed. You can add or delete items to your cart and see how that effects your shipping quote.

 

Do you ship to my country?  Please see our Store Guide page under the heading Shipping for details on where and how we ship.

 

Will this item fit my model bike? Generally speaking our parts are designed for universal fitment, meaning they can be fitted to anything. Some parts may be easier to fit to some model bikes than others.

 

Is the item I want in stock?  Unless an item is marked as "Sold Out" or as a pre-order item (this will be noted at the start of the item description), then the item is in stock at our Adelaide facility.

 

Can I change my order?  Usually not. Depends on when you placed the order. Please contact us immediately if you need to change your order and we'll see what we can do.

 

Do you have any bikes for sale? No, we don't.

 

If your question hasn't been answered here, you can fill out our contact form by clicking here