Has my order shipped yet?

IMPORTANT: If you find yourself on this page, it's most likely because you have ordered a PRE-ORDER item from us without realising it. Pre-order items do not ship next business day. They ship within the timeframe that is specified at the beginning of the item description.

If you are sure that you have not ordered a pre-order item, and you have not yet received an email confirming your order has shipped (please check your junk mail folder for an email either from us, Australia Post or Fastway Couriers), and more than 1 business day has passed since placing your order, please reach out to us here